Alerts & Monitoring

Tracker 29 provides comprehensive alerting system to notify about policy violations, attendance issues, and anomalies.

Alert Types

Attendance Alerts

• Late login detection
• No logout alerts
• Shift completion alerts
• Absence notifications
• Early exit warnings

Productivity Alerts

• Low productivity scores
• Excessive break usage
• Inactivity periods
• Unproductive app usage
• Focus time drops

Policy Alerts

• Policy violation detection
• Screenshot alerts
• Recording start/stop
• Break policy violations
• Shift policy violations

System Alerts

• Device authorization changes
• Agent installation/removal
• System updates
• Connection issues
• Quota limits

Alert Configuration

Alert Rules

• Threshold-based alerting
• Time-based triggers
• Combination rules
• Custom conditions
• Escalation policies

Notification Channels

• In-app notifications
• Email alerts
• SMS notifications (premium)
• Webhook integration
• Slack integration (coming soon)

Recipient Configuration

Manager Alerts

• Team member violations
• Performance drops
• Attendance issues
• Productivity trends

Employee Alerts

• Personal policy violations
• Schedule reminders
• Break period alerts
• Personal performance metrics

HR Alerts

• Bulk violations
• Compliance issues
• Audit requirements
• System-wide anomalies

Alert Management

Alert Dashboard

• Real-time alert view
• Alert history
• Alert status tracking
• Acknowledgment workflow

Suppression Rules

• Temporary alert suppression
• Whitelist exceptions
• Time-based suppression
• Holiday exemptions

Escalation

Multi-Level Escalation

• Initial alert to employee
• Manager notification
• HR escalation
• System admin alert

Response Workflow

• Alert acknowledgment
• Resolution actions
• Follow-up tracking
• Reporting